survey Archive

  • Are consumers really ready to pay for 3D at home? Survey says ‘no’

    Are consumers really ready to pay for 3D at home? Survey says ‘no’

    Posted on June 24, 2010 | 1 Comment
    Oh, sure -- the results found here aren't exactly what one would call "scientific," but coupled with our own reaction gathering, we're confident that the conclusions drawn are far from inaccurate. The gang over at Technologizer gathered a group with varied demographics in New York in order to sit a spell and give their opinions on 3D content; everything from 3D "American Idol" to World Cup matches were shown, and even a few kiddo programs were ran for the youngsters. All told, most everyone was at least impressed with the 3D sports coverage, and the majority agreed that not everything benefited from being in 3D. But were they so impressed that they'd go shell out for a new TV, 3D equipment and a 3D pay-TV package? Hardly. In fact, it was tough to find a single viewer who was eager and willing to drop a wad of cash to get three-dee into their abode. Go on and give that source link a visit if you don't believe us -- no matter how you slice it, we'd say that in-home 3D has a far harder road to mainstream than HD ever did.

    Are consumers really ready to pay for 3D at home? Survey says 'no' originally appeared on Engadget HD on Thu, 24 Jun 2010 09:59:00 EST. Please see our terms for use of feeds.

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  • A year after the digital transition

    A year after the digital transition

    Posted on June 18, 2010 | No Comments
    Retrevo survey graphs
    We were all digital transition, all the time around here for a while last Summer and have been talking about it in one way or another since the birth of the site. But in the last year we haven't said much and we think that's a good thing. The electronic shopping site Retrevo has been thinking about it though, and has put a survey out to its users and compiled the results of over 200 respondents. Now you know how much we love consumer surveys about electronics, but in this case the numbers look to be in line with our expectations. Overall people think the transition was a good thing, but that number is exactly 1 percent lower than those who say they were unaffected -- figures. 19 percent of respondents bought a new TV and 13 percent just got cable or satellite instead. Seems likely enough. But our favorite is the 9 percent who bought a converter box but then never bothered to even hook it up; real nice use of tax payer funds. Personally we go under the unaffected column since honestly we started watching over-the-air HD years ago and have never looked back.

    A year after the digital transition originally appeared on Engadget HD on Fri, 18 Jun 2010 19:54:00 EST. Please see our terms for use of feeds.

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  • Survey says pay TV customer service is at new heights

    Survey says pay TV customer service is at new heights

    Posted on May 31, 2010 | No Comments
    ACSI results tree information
    The American Customer Satisfaction Index has been tracking the satisfaction of pay TV customers since 2001, and in that time the results have never been as high as they were in the first quarter of 2010 -- thanks to the new players. Verizon's FiOS service lead the charge with a score of 73 out of a 100 with U-Verse close behind at 72. Dish Network was right in line behind those two with 71, while DirecTV moved in the opposite direction, as the rest of the industry, dropping three points to 68 -- which is stil above the overall overage of 66 for the entire pay TV business. Not a big surprise that Charter, Comcast and Time Warner brought down the average by brining up the rear scoring 60, 61 and 61. Although this is a trend headed in the right direction it is hardly stellar as the average for other sectors like wireless, utilities, health care and even motion pictures is considerably higher.

    Survey says pay TV customer service is at new heights originally appeared on Engadget HD on Mon, 31 May 2010 11:03:00 EST. Please see our terms for use of feeds.

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  • ABC’s subscription video plans leaked in consumer survey?

    ABC’s subscription video plans leaked in consumer survey?

    Posted on May 27, 2010 | No Comments
    At Engadget HQ, we take great care not to trumpet the claims of a web survey, as it's always difficult to tell who's actually doing the surveying -- and even if we could, consumer surveys are all about a "what if" that may never actually come to pass. That said, it looks like maybe ABC is conducting a study asking folks whether they'd be interested in a subscription to an ABC.com streaming video service, and maybe that service might have a wide variety ABC shows, past and present, fully on-demand. Sound familiar? Interestingly, the subscription would seem to be offered alongside the existing free service, and both paid and free would have advertising, though reduced by 20 percent for those coughing up the fee. You can find a list of potentially potential shows included in the gallery below, forwarded to us by an anonymous tipster; we tried to take the survey ourselves, but were promptly rejected for our love of FlashForward.

    ABC's subscription video plans leaked in consumer survey? originally appeared on Engadget on Thu, 27 May 2010 20:41:00 EST. Please see our terms for use of feeds.

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  • Nielsen finds 53% of homes have HDTVs, but only 46% can receive an HD signal

    Nielsen finds 53% of homes have HDTVs, but only 46% can receive an HD signal

    Posted on April 29, 2010 | No Comments
    So close, and yet so far away. The good news from Nielsen's latest Television Audience Report is that it reaffirms a CTAM survey indicating HDTV ownership has finally crossed into the majority (up from just a third a year ago) however there's still a significant number of people out there who can't actually watch HDTV on their new set. Even accounting for the cable cutters who simply choose not to watch pay-TV on their display, that's still a significant number of people not getting everything they can out of their television set. We'd point out that these numbers should mean considerably more focus paid towards the high definition capable viewers but judging by recent events -- it would appear broadcasters and content producers have gotten the message. As the ruling majority, the only question left is what exactly should we do with this power?

    Nielsen finds 53% of homes have HDTVs, but only 46% can receive an HD signal originally appeared on Engadget HD on Thu, 29 Apr 2010 21:52:00 EST. Please see our terms for use of feeds.

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