Cox Archive

  • NAD to Time Warner Cable and Cox: stop lying about your so-called ‘fiber’ networks

    NAD to Time Warner Cable and Cox: stop lying about your so-called ‘fiber’ networks

    Ouch. For the past few months, both Time Warner Cable and Cox had been airing advertisements that slipped the word "fiber" in there in some form or fashion, and while that's partially true, it's completely bogus according to the National Advertising Division of the Council of Better Business Bureaus. The watchdog group is now asking both of these cable carriers to drop claims that they each run fiber-optic networks, noting that the accusations could indeed fool consumers into believing that hybrid-fiber networks are the same as a full-fiber one, like -- you know -- Verizon's FiOS footprint. Among the claims being disputed is this gem from TWC -- "Road Runner Turbo is zooming across the advanced fiber network." -- and Cox calling its service the "New Face of Fiber." Needless to say, both TWC and Cox were peeved, and while the former is exercising its right to appeal, Cox is cowering and taking the advice to heart. As you'd expect, Verizon was utterly elated to hear the news, with spokesman Jim Smith stating that the ruling is "great news for consumers, who've been misled for too long by Cox and Time Warner [Cable]'s false and deliberately misleading ads." Ah, nothing like a little drama between a trifecta of carriers who should probably focus their attention on things like Hulu, market slippage and creeping irrelevancy.

    [Image courtesy of Lafayette Pro Fiber]

    NAD to Time Warner Cable and Cox: stop lying about your so-called 'fiber' networks originally appeared on Engadget HD on Tue, 18 May 2010 17:02:00 EST. Please see our terms for use of feeds.

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  • Cox ‘Plus Package’ brings advanced Trio UI, 500GB multiroom DVR and more HD channels

    Cox ‘Plus Package’ brings advanced Trio UI, 500GB multiroom DVR and more HD channels

    Cox is ready to make a major leap forward in its user interface -- goodbye SARA and Passport, we won't miss you -- with the newly developed "Plus Package" rolling out in limited areas during Q2 and throughout its service area by the end of the year. For the hardware Cox is bringing a Whole Home DVR solution to bear based on a Cisco 8642 HD/DVR with 500GB (3x more than the sizes currently offered) of storage, and MoCA-connected 1642 HD receivers, which are also necessary to tune to the new HD channels on the way delivered over Switched Digital Video (SDV) in the 860-MHz band.

    The star of the show however is the new "Trio" program guide (video embedded after the break), a 16:9 interface that spaces out program info over three panes -- channels on the left, programs in the middle, details on the right. TV programs can also be sorted grid-style, by themes, HD-only or favorite channels, while VOD lists titles, box art and detailed info in the three window style. There's personalization for up to eight members of a household, as well as TiVo-style suggestions and related programming searches based on metadata. An exec told Multichannel News the new tru2way-built software started by realizing that "our guides were, in fact, broken" and this all-new approach is a step towards fixing that. Besides the TiVos and Moxis of the world, other service providers with similar setups include DirecTV, FiOS, Dish Network and U-verse and while we'd definitely like to see that middle pane expanded a bit to show more of each title, Cox could be the first cable company offering a set-top box that actually competes with any of them.

    Continue reading Cox 'Plus Package' brings advanced Trio UI, 500GB multiroom DVR and more HD channels

    Cox 'Plus Package' brings advanced Trio UI, 500GB multiroom DVR and more HD channels originally appeared on Engadget on Mon, 10 May 2010 12:52:00 EST. Please see our terms for use of feeds.

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